Galaxy will accept product returns and provide you with an exchange , refund or repair where:

• The product is faulty or is not of merchantable quality, or
  
• The product does not match the sample or our description; and

You can present your Galaxy receipt or other adequate proof of purchase.

Please note, If the product is determined to be faulty, not of merchantable quality, not fit for purpose or not matching a description or sample Galaxy will offer a repair, exchange or refund.
If you cannot present your Galaxy receipt or other acceptable proof of purchase Galaxy reserves the right not to offer a refund or exchange.
Where you seek a refund for any item that was purchased as part of a 'deal', Galaxy may refund the price in accordance with deal eligibility. No refund will be given on free items and any refund amount may be recalculated if your return results in deal eligibility no longer being met.

Galaxy reserves the right to:

Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please note:

• Your original Galaxy receipt is the best form of proof of purchase.
  
• Refunds will be issued using your original payment method.
  
• Please return any accessories and manuals supplied with product.